Free Shipping
Moisture-safe seed packets delivered across India on prepaid orders.
BHARAT ROOTS · support hive
The Help Hive
Pick a honeycomb cell to open the right briefing chamber — account verification, seed dispatch, germination notes, and payment guides built only for this storefront.
ZEST · Briefing chamber
Account & checkout
Sign-up, OTP verification, and cart sync for your seed orders.
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Register with your email and password on the Account page. A 6-digit OTP is sent to your inbox — enter it to verify before checkout.
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Verified email ensures order confirmations, tracking updates, and support replies reach you. Resend the OTP anytime from Account if it expired.
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Sign in and open My orders to view past seed purchases, invoices, and status updates synced to your account.
CRATE · Briefing chamber
Orders & tracking
Track seed dispatch, raise support tickets, and manage cancellations.
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Use your order number and email on Track order. Status emails are sent after checkout and when dispatch milestones change.
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Open your order on the status page and submit a support form for cancellations, delivery issues, or refund requests. Our desk responds during working hours.
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An order confirmation email is sent immediately after checkout. UPI prepaid orders proceed to the payment gateway; COD orders are queued for packing once confirmed.
CHILL · Briefing chamber
Seed packet handling
Moisture-safe packing, transit care, and quality claims for seed packets.
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Seed lots are packed in moisture-barrier sachets and rigid mailers to protect viability during transit.
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Report quality concerns within 24 hours of delivery with photographs. See our Refund policy for eligibility and claim steps.
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Yes — we deliver nationwide subject to courier serviceability. Review the Shipping policy for zones and handling details.
PAY · Briefing chamber
Payment & policies
UPI, COD, prepaid free shipping, and links to full policy guides.
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We accept UPI / online payment and Cash on Delivery (COD). Prepaid orders qualify for free shipping.
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COD shipping is ₹49 on eligible orders. Prepaid UPI orders ship free when the cart qualifies.