Privacy Policy

Last revised: 17 July 2026

BASID NASIR SUMRA ("we", "us") operates BHARAT ROOTS and is committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we safeguard it when you purchase sowing seeds for personal and household gardening.

1. Information we collect

When you register, verify your email, or place an order, we may collect:

• Identity details: name, email address, and mobile number.
• Delivery information: shipping address, pin code, and delivery instructions.
• Transaction records: order history, payment method selected, and support tickets.
• Technical data: browser type, device information, and session logs for security.

2. How we use your information

Your data enables us to process orders, coordinate moisture-safe dispatch, send OTP verification codes, provide order tracking, respond to support requests, and improve catalog relevance. We do not sell your personal information to third-party marketers.

3. Data sharing

We share necessary delivery and contact details with courier partners solely to fulfil your order. Payment processors receive only the information required to complete transactions. We may disclose data when legally compelled by court order or regulatory authority.

4. Data retention

Order and account records are retained for the period required by applicable commercial and tax law, after which they are securely archived or deleted. You may request account deletion by contacting our support desk, subject to outstanding order obligations.

5. Security measures

We employ industry-standard safeguards including encrypted connections, access controls, and audit logging. No online system is entirely immune to breach; please use a strong unique password and notify us immediately of unauthorized account activity.

6. Your rights

You may request access to, correction of, or deletion of personal data we hold about you by emailing support@bharatroots.in. We will respond within reasonable timeframes prescribed by applicable privacy regulations.

7. Contact

Privacy inquiries: support@bharatroots.in · BASID NASIR SUMRA, shop no 64, ground floor, city mall, link road, veera desai road, Andheri West, Mumbai, Mumbai Suburban, Maharashtra, 400053